Terms and Conditions of Infiniti Courses


Please read these terms and conditions which apply to the provision of my infiniti courses. By enrolling into one of my courses, you are agreeing to the following terms and conditions. If you are unable or unwilling to agree to these terms and conditions, then you should not book onto an Infiniti course.

FREE INITIAL CONSULTATION

Before you sign up to one of my courses, you may take advantage of a free 15 minute online initial consultation. No therapy will be provided during the consultation.

The purpose of this initial consultation is to understand a little more about you, to answer any questions you have and address any concerns. You can do this here.

Cancellation

Due to the nature of the valuable sessions you will be receiving and copyright, no refunds will be issued for changing your mind once you are on a course.

Where enrolment and payment is received, in the first 24 hours under special circumstances you may be granted a full refund (minus fees) to cancel your course.

Refunds

No refunds will be issued for cancellations after 24 hrs of booking onto a course unless in special circumstances.

Course fees are for professional expertise and are not a 100% guarantee of a successful outcome. 

Payment Methods

Payment may be made online via our secure payment facility, credit/debit card or PAYPAL™. 

Contact

Any contact during or after your courses can be by telephone, email during office hours only (9am to 5pm Monday to Friday) . Any messages received outside of these hours will be dealt with during office hours only. 

MEDICAL OR PSYCHOLOGICAL CONDITIONS

If you are receiving care or treatment from any medical, healthcare or therapy practitioner, e.g. GP, Psychologist, Psychiatrist or Counsellor, it is advised you discuss our course/sessions with them before you sign up to a course.

Please note that any of my courses will be unsuitable/not advised for you if you suffer from epilepsy or any form of psychosis.

AGE RESTRICTIONS

You must be at least 18 years old to participate in my courses. Those under the age of 18 years old must be accompanied by a parent or guardian.

HYPNOTHERAPY RECORDINGS

My course hypnotherapy audio and recordings should not be listened to whilst driving, operating machinery or undertaking any other activity where concentration is required. Any recording provided is for your personal use only and must not be shared, lent, copied or sold under any circumstances. 

OUTCOME OF COURSES

After you complete a course, the ability to work on your issues presented by you in no way implies or guarantees the resolution of your presenting issue(s). No outcome can or will be guaranteed. However, these courses are an exceptional and proven method and are created with my best efforts and skills to work towards your goals and intended outcomes.

CONFIDENTIALITY

All contact you make with Infiniti - Tara Hills Therapy Centre, including sessions, telephone conversations and emails, will be conducted in confidence .  You do not have to join the Facebook group and if you do, please read their privacy notice. 

LIABILITY & INDEMNITY

Under no circumstances will any practitioner at Infiniti - Tara Hills Therapy Centre be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits, lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the advice or information provided to you during professional services provided by us. In addition, you agree to defend, indemnify, and hold any practitioner at Tara Hills Therapy Centre harmless from and against any and all claims, losses, liabilities, damages and expenses (including legal fees) arising out of your participation in the professional services.

GOVERNING LAW

These terms and conditions and any other matters arising out of or in relation to these terms, shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English courts to settle any dispute which may arise out of or in connection with these terms and conditions.

TERMS AND CONDITIONS UPDATES

These terms and conditions are subject to revisions without notice. Please familiarise yourself with any amendments if you are new to these courses.

DATA PROTECTION and PRIVACY POLICY

For my services, your personal data is collected, processed, used and stored in accordance with the following privacy policy: https://www.courses.tarahillstherapy.com/pages/t-s-c-s-privacy-policy. By booking onto a course, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not book an appointment. The terms of this Privacy Policy may change from time to time without prior notice to you, so please check my website periodically for any changes.

CONCERNS & COMPLAINTS

If you have a concern or complaint regarding your therapy, please discuss this with myself in the first instance and I will endeavour to resolve the issue. Please email hello@tarahillstherapy.com F.A.O Complaints Officer.

AGREEMENT

By ticking ‘you agree’ to these terms and conditions upon booking a course, you are confirming you are aware of and have read these Terms and Conditions prior to booking.